How To Put Your DemoWolf Videos In Your WHMCS Knowledgebase

This video walks you through the steps needed to get your DemoWolf video tutorials into your WHMCS Knowledgebase, using our custom developed SQL file import method for WHMCS.

WHMCS is a very popular web hosting management and billing platform, that helps you manage all aspects of a hosting business, including support. The support side of WHMCS includes a ticketing system and a knowledgebase… and it is this knowledgebase that we’re going to import our video tutorials into.

This integration was built for companies who use WHMCS, and want to provide their customers with video tutorials as part of their support. With these instructions, you can easily upload hundreds of DemoWolf video tutorials to your WHMCS knowledgebase in just a few clicks.

To use this tool you must already have WHMCS installed on your server, and a DemoWolf membership. If you don’t yet have a DemoWolf membership, you can sign up for our Free Plan… this integration works with both our FREE Plan and our PRO Plan.

1. Login to your DemoWolf Members Area;
2. Note: You can skip the first step, downloading the XML file… as this file is not needed for this integration;
3. Click the “WHMCS Knowledgebase” integration button;
4. Click to download the SQL files for the video tutorials you want, and unzip them;
5. Login to your phpMyAdmin and select your WHMCS database;
6. Click “Import” in the top menu;
7. Click “Choose File” and select the .SQL file for the video tutorial series you want to import… then click “Go” to import them;
8. Repeat this process for each .SQL file (each video series) you want to import.

That’s all there is to it! In just a few seconds, the video codes in the SQL files will be uploaded to your WHMCS knowledgebase. A new knowledgebase category will be created for each tutorial series you uploaded. Then within each category, a new article for every video within that series will be created… with the article name corresponding to the video title.

In addition to the videos being uploaded, the DemoWolf WHMCS SQL Importer also uploads the written text tutorials as well. Below every video tutorial will be the written text of that tutorial, which will give your customers the option of reading the instructions rather than watching your video.

If you ever want to edit the text instructions, you can easily do that by simply logging into your WHMCS Knowledgebase, and editing the article like you would any other article.

I hope you find this useful! If you have any questions or suggestions, feel free to post them in the comments section below, or if you’re an existing member you can submit a support ticket from your Client Area.

Don’t have a DemoWolf membership? Get your FREE DemoWolf membership here.

Thank you ?

About the Author Rob Moore

Rob started DemoWolf in 2005, and has been providing video support solutions to hosting companies ever since. When not at work, Rob can usually be found in a curling club coaching his daughter's curling team, or out on the trail running or biking :-)

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